Is my information secure?

Protecting your credit card and order information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.

SSL is the gold standard in Internet encryption technology, which means it is a highly sophisticated method of scrambling data as it travels from your computer to our websites servers. Whilst SSL is of a high standard for internet security, it does not provide total protection against loss by unauthorised access or hacking. Lula Sapphire will not be liable in the event of any loss arising from any such unauthorised access or hacking.

Some versions of browsers and some firewalls do not permit communication through secure servers like the ones we use to process orders at Lula Sapphire. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

If your browser or firewall does not support SSL, you will not be able to connect to the server, which means you wont be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please call to place your order by phone at (UK) 0844 272 6355 or (outside UK) +44 (0)1932 873429.

Effective 18 September 2006